The national PACER Service Center announced that users with CM/ECF-level access (e.g., filers, interested parties, etc.) can now reset their own password when their account search status becomes inactive due to search inactivity. As of October 16, such users no longer need to contact the PACER Service Center (PSC) . Users with CM/ECF-level filing access can still file even if their search status shows as “inactive” due to six months of inactivity. Many common questions are answered on the PACER website on the MFA Tips and Resources page. Please visit this page before contacting the PSC, as most issues can be handled by following the steps outlined on the website. When to contact the PSC Users whose accounts have been deactivated will still need to contact the PSC to reactivate their PACER search status. When not to contact the PSC Users who do not receive an MFA-enrollment prompt when logging into PACER should take no action. Users who receive an MFA-enrollment prompt can enroll by following the steps outlined on the MFA Tips and Resources page. Support from the PSC is not required for enrollment. The PACER Service Center appreciates users’ patience as it works to reduce call wait times and strengthen account security. Contacting the PSC only when necessary will help ensure support is available for those who have an urgent need.