“To serve all customers, both internal and external, with integrity, respect, and empathy so that every person who encounters the Pro Se Unit feels valued while ensuring every person working within the Pro Se Unit feels appreciated and respected.”
The Pro Se Unit is a department within the Clerk’s Office that has two primary functions:
• To accept documents submitted by pro se litigants beginning with the filing of a pleading to start an action and ending with the filing of a notice of appeal.
• To provide procedural assistance to pro se litigants appearing in the Eastern District of Louisiana.
The Pro Se Unit is open and available to the public. The Pro Se Unit is located in the Intake Area of Room C-151 of the Clerk’s Office at 500 Poydras Street, New Orleans, Louisiana, 70130. The Pro Se Unit is available Monday through Friday (excluding federal holidays), between the hours of 8:30 a.m. – 5:00 p.m., Central Time. The Pro Se Unit can be reached at (504) 589-7751 for any remote assistance. The Pro Se Unit will not respond to any requests for assistance sent through the Electronic Document Submission System (EDSS).