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Case Information Frequently Asked Questions

  • How do I opt-out of the general announcement notices from the court?
  • I have a new address or e-mail address. How do I update my address or e-mail address in CM/ECF?
  • How do I designate a secondary e-mail address to get notices for a specific case?
  • If a secondary e-mail address is configured to receive notices in a case that I am a participant, but this e-mail is not receiving the notices, how do I fix that?
  • Is there a cost for viewing the documents online?
  • Are there public terminals in the Clerk's Office available to view documents and case information?
  • Do I need a PACER account?
  • How do I register for a PACER account?
  • Why will CM/ECF Utilities menu occasionally fail to show the correct menu options?
  • Why will I get a blank page when I try to view a document by clicking on the document number in a Notice of Electronic Filing?
  • How do I clear my browser’s cache or temporary internet files?
  • Who do I contact if I need assistance?